Privacy Policy

Effective Date: 10/31/2025
Last Updated: 10/31/2025

No Face Formula LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service's.


1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, billing information, and login credentials.

  • Customer Communications: Call logs, SMS message history, appointment requests, and related client interactions.

  • Usage Data: Information about how you use the Service, such as device type, browser type, IP address, and access times.

  • Payment Information: Processed securely through our payment providers; we do not store full credit card numbers.


2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service.

  • Facilitate automated text responses and appointment scheduling.

  • Process subscription payments.

  • Communicate with you regarding updates, promotions, and support.

  • Improve Service performance and prevent fraud or misuse.


3. SMS Opt-In Details

By providing your mobile phone number and affirmatively opting in through our website forms, checkout pages, enrollment pages, written agreements, or other consent-based methods, you consent to receive SMS or text messages from No Face Formula LLC.

These messages may include program updates, service notifications, reminders, account-related information, and marketing or promotional messages. Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected]. Consent to receive SMS messages is not a condition of purchase.


4. How We Share Information

We may share information with:

  • Service Providers: Third parties that assist in payment processing, SMS delivery, hosting, or analytics.

  • Legal Compliance: If required by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

Your SMS consent and mobile phone number will not be shared with third parties or affiliates for their own marketing purposes. SMS data is shared only with our designated messaging service providers, who are contractually obligated to use it solely to deliver messages on our behalf.


5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All mobile data collected is used exclusively to provide the services and communications described in this Privacy Policy and in compliance with applicable laws and carrier regulations.


6. Cookie & Tracking Practices

We may use cookies, pixels, and similar tracking technologies to enhance website functionality, analyze usage patterns, and improve user experience.

You can control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.


7. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


8. Data Retention

We retain your information as long as your account is active or as needed to provide the Service. Upon account termination, we may retain limited information to comply with legal obligations.


9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, please contact us at: [email protected]


10. Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from children.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.